Cancellation and refunds

Change of mind

No voluntary change-of-mind refunds are offered after purchase, including before preparation starts. This does not exclude legally required remedies for non-delivery, deficient service, duplicate charges, misrepresentation or other protected circumstances.

Rescheduling

One free reschedule is available with at least 24 hours’ notice. Contact info@jobschool.io about late changes or missed appointments. A second missed appointment does not include another free reschedule or voluntary refund of that appointment. This does not automatically remove unrelated undelivered items or statutory rights.

Questionnaire

Answers are due at least two hours before the meeting. If not received, our team calls to arrange another time. Repeated preparation issues should be discussed rather than lead to undisclosed charges.

Provider cancellation and requests

If we cancel or do not deliver, we offer another date or an appropriate remedy for affected undelivered services. Mandatory rights prevail. Email info@jobschool.io with your booking reference and concern. Valid refunds are processed within applicable legal deadlines. Do not email card details.